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Store Policy

Customer Care

At our pet product store, customer care is our top priority. We strive to provide the best service and products to our customers.

Purchasing: We accept all major credit cards, PayPal and other forms of online payments. All transactions are secure and encrypted to protect your personal information.

Shipping: We offer free shipping on all orders within the United Kingdom. Please refer to our shipping policy for more information on delivery times and shipping restrictions.

Returns: We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item within 14 days of receiving it for a refund or exchange. Please refer to our returns policy for more information on returning an item.

Privacy: We respect your privacy and will not share your personal information with any third parties. Please refer to our privacy policy for more information on how we use and protect your personal information.

Customer Service: If you have any questions or concerns, please do not hesitate to contact us via email. We will respond to your inquiry as soon as possible. Our customer service hours are Monday-Friday 9am-5pm.

Thank you for choosing our pet product store. We are dedicated to providing the best service and

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